Refund policy

Refund policy

Returns

You have 7 days from the day your order is delivered to request a return.

To be eligible, items must be unworn, unwashed and in the same condition you received them, with all tags attached and in the original packaging.

To start a return, email us at support@supplythestreets.com with your order number and the items you want to send back. We will reply with return instructions and the address to ship to. Items sent back without first requesting a return will not be accepted.

Return shipping costs are paid by the customer, unless we sent you the wrong item or the item arrived damaged.

No exchanges

We do not offer exchanges. If you need a different size or item, return the original for a refund and place a new order.

Damaged or wrong items

Please inspect your order when it arrives. If an item is damaged, defective or not what you ordered, email us within 7 days of delivery with your order number and photos so we can make it right.

Non-returnable items

Items that have been worn, washed or altered, or are missing their tags, cannot be returned.

Refunds

Once we receive and inspect your return, we will email you to let you know whether it was approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund.

If you have not received your refund 15 business days after your return was approved, contact us at support@supplythestreets.com.